Pay Online / EMI
Secure and convenient payment options for your travel bookings with Madhu Tourism Pvt. Ltd.
Complete your booking payment online using your preferred payment method.
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Madhu Tourism Pvt. Ltd. — Your Trusted Travel Partner 🌍
Online payments may attract a payment gateway transaction charge of 2.8%, plus applicable GST (minimum 5% as specified in the applicable payment terms). The final charges, including applicable taxes, will be displayed or communicated before payment confirmation.
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📋 Booking, Cancellation & Refund Policy
✅ 1. Booking Policy
To confirm a booking for any service arranged through telephonic communication or our website, a minimum advance payment of 25% of the total booking cost is required.
The remaining balance must be paid either before departure from your city or upon arrival in the tour starting city, but always before commencement of the booked services.
Management reserves the right to determine the advance payment amount based on the nature of the service and the time remaining before the service begins.
For certain services, including special train journeys and hotel or resort bookings during peak periods such as Christmas and New Year, full advance payment may be required.
❌ 2. Cancellation Policy
Cancellation requests must be submitted to Madhu Tourism in writing. Once a booking has been confirmed and processed, cancellation charges will apply according to the following schedule:
Written cancellation requests are accepted on working days, except Sundays. Requests received on Sunday will be treated as received on the next working day, Monday.
Payments for bookings covering the period from 20 December to 5 January are non-refundable, as per the stated company policy.
💰 3. Refund / Return Policy
- Refund processing will be initiated within 15–20 working days from the date of the cancellation request.
- The stated refund policy provides for payment by cheque within a maximum of 45 days from the date of the cancellation request.
- Where applicable, refunds will be processed after the conclusion of the event.
- Refunds will be processed manually through cheques under the stated policy.
- Any applicable transaction costs will be borne by the payer.
- Electronic payment reversal or electronic refunds are not provided under this stated policy.
For cancellation and refund-related queries, please contact Madhu Tourism Pvt. Ltd. through your booking representative or the official company contact details.